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Frequently Asked Questions

General Info

Hotel Guests: Guests staying in our Spa Suites have complimentary access from check in to check out. Guests staying in our Standard, Classic and Lake View rooms can enjoy a 4 hour time slot for £25 per person, subject to availability. We advise that your book this in advance to avoid disappointment by calling the Spa on 017687 87704.

The Spa will be open daily from 7:30am through till 9:00pm. 

Non-residents: When you book a half or full day spa experience you will get access to the spa facilities.

Spa access and treatments are subject to availability, please book in advance to avoid disappointment by calling 017687 87704.

Hotel Guests: Unlimited access to the spa, during opening times, is included for guests staying in one of our Spa Suites, while all other rooms can access the spa for £25pp - a one off charge giving you access for the duration of your stay. Enjoy the spa from check-in (3:00pm) until check-out (10:00am).

The Spa will be open daily from 7:30am through till 9:00pm. 

Please call 017687 87704 to book your spa day or treatment and speak to one of our friendly receptionists.

La Sultane De Saba
Luxury artisan spa brand La Sultane de Saba brings natural and therapeutic essences from around the world. With authentic wellness techniques and skincare remedies passed down through generations – their rare and precious ingredients are combined to create fragrances and textures like no other.

Designed to respect the body's complex physiology, ELEMIS spa therapies work in natural synergy with the skin, body and mind. Every treatment is specifically designed to offer a unique experience, using powerful massage sequences and the most potent actives available in the world today.

There are 21 different treatments to choose from ranging from body massages, facials, wraps, scrubs and our very own Lodore signature treatment.

There are 5 treatments rooms and a tranquillity lounge for relaxing after your treatment, a 4 person rasul, a small gym, a thermal suite that comprises of laconium, salt steam, aroma steam, herbal sauna, experience showers, ice fountain and heated loungers. Outside you will find the outdoor hydro pool with infinity edge hot tub, Finnish sauna, hot and cold outdoor shower and a cold drench bucket. There is also a Champagne Bar where you can purchase light refreshments throughout the day including snacks, light meals, hot and cold drinks and alcoholic beverages including wine, prosecco and champagne. Please note food and drinks cannot be taken into the Spa area.

This ancient Arabic/Moroccan bathing ritual fuses the power of mineral-rich mud with heat and steam. The Lodore Falls Rasul Room adds atmospheric lighting effects and sounds for a multi-sensory experience. If you want to go for something memorable book one of the Signature Rasul Treatments. This experience is for 2-4 people and is a self-administered treatment – a therapist will guide you through the process before you begin to apply the silky muds to your body, take a seat on a heated throne in the rasul room and enjoy the benefits of steam before the overhead showers wash away the mud to end the experience.

es, a selection of monetary, experience and spa break vouchers can be can be purchased for use in the Lodore Falls Hotel & Spa. Please visit the gift vouchers page on the Falls Spa website for more information - giftvouchers.lakedistricthotels.net

7:30am – 9:00pm

Full day use of spa facilities = 8hrs (9am - 5pm)
Half day use of spa facilities = 4 hrs (10am - 2pm / 1pm - 5pm / 4pm - 8pm)

The gym will be accessible from 7:30am.

The spa, treatment rooms and gym are open to anyone over the age of 16. Due to health and safety practicalities of the thermal suite (high temperatures) children under 16 will not be able to use the facilities. The gym will not be supervised and therefore children under 16 will not be able to use this facility. The treatments are designed for adults and are not suitable for children under 16.

Please note the landscaping of the gardens around the Spa is due to begin in November and will be finished in Spring 2019. During this period the garden area in front of the spa and the spa suites are not accessible to guests, as there will be ongoing work by our gardeners. However, the other gardens areas and terraces in front of the hotel, Conservatory and the new Mizu restaurant are all available to our guests.

Thermal Suite Info

Max. 20 minutes
A dry sauna, based on a traditional Roman bath. Temperatures are typically lower than in a Finnish sauna, so it’s easier to tolerate for up to 20 minutes.

A double rinse shower for cleansing and refreshing. Use at any time throughout your journey.

Experience a tropical shower with uplifting fragrances, mood lighting and various water pressures, reminiscent of rain showers in the tropics.

45°C at 95% humidity
Max. 15 minutes
The wet heat in an aroma steam room is wonderfully invigorating to both tired muscles and an overactive mind. Relax as the scent of restorative, relaxing and energizing essential oils permeates the steamy air. High humidity.

40°C at 95% humidity
Max. 15 minutes
With its origins steeped in Greek spa history (halo translates as salt in Greek) ‘halotherapy’/ salt therapy is particularly beneficial to the respiratory system. Heated to a mild temperature, relax and inhale the therapeutic steam. High humidity.

A unique shower, based on the theory from Professor Kneipp, the leading specialist in water therapy and wellness. Shock the body into a false fever to increase metabolism by introducing warm feelings before rapidly cooling. Three rings of water begin from the calves up towards the heart with warm water, before the next cycle repeats but this time with cold water.

Cool down fast post sauna and steam with ice from this super restorative ice fountain. The perfect icy tonic to bring your body temperature down, boost circulation and stimulate your senses. Simply rub the ice over your body.

65-75°C at 5-8% humidity
Max. 10-15 minutes
The dry heat from a traditional sauna is infused with soothing, calming or invigorating herbs such as peppermint, eucalyptus, sage, lavender and chamomile.

85°C at 3-8% humidity
Max. 10-15 minutes
Enjoy the views over Derwentwater to Catbells from the panoramic window in the Finnish Sauna. Sit back, relax and enjoy the benefits of dry heat.

Pull the cord of the drench bucket for a quick and invigorating cool down after the Finnish sauna. Skin tone and blood circulation is improved from the shock of cold water.

Whatever temperature, there’s nothing quite like a shower al fresco.

Layered with underwater bubble loungers, volcano fountain and hydromassage neck jets, make your way through the 16-metre long vitality pool before relaxing by the infinity-edge with views across the lake.


Get in touch

Open Daily: 7.30am - 9pm
Spa: 017687 87704
Reservations: 0800 840 1246

Where we are

The Falls Spa
Lodore Falls Hotel
Borrowdale, Keswick
CA12 5UX
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